Pandemic Reflections: What Lessons Has the Restaurant Industry Learned? Part One
Teriyaki Madness CMO Jodi Boyce is featured in Modern Restaurant Management’s pandemic reflections article. MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
Customers have always had a desire for convenience, and when the pandemic hit, customers were forced to use apps and delivery services, most for the first time. In turn, this shift forced the restaurant industry to adapt and innovate at a high speed. Post-pandemic, those customer trends have remained and are just an expected part of how customers engage with restaurants. At Teriyaki Madness (TMAD), we’ve prioritized staying ahead of the curve with tech innovation and putting a major focus on creating an exceptional guest experience.
-Jodi Boyce, CMO at Teriyaki Madness
