Meet Our
Franchise Team

Meet the People Behind the Madness
With decades of experience, our Teriyaki Madness franchise team is here to support you with a wealth of franchise experience, so you can dream big. We’re talking 25+ TMAD Shops BIG.
Together, the TMAD franchise executive team has more than 1,462 years of restaurant experience. Actually, they’ve got even more than that if you include all their business experience.
Don’t they look good for their age?
Combined, they have worked with many franchise models over the years. Brands you’d recognize like Arby’s, Chik-fil-A, Boston Market, Smashburger, uBreakiFix, Noodles & Co., Quiznos, PostNet International, Jimmy John’s, Corepower Yoga, Which Wich, Einstein Bros. Bagels, Qdoba, 7-Eleven, Maui Wowi Hawaiian Coffees and Smoothies, Aramark Higher Education, Pour La France!, Doc Popcorn, HuHot Mongolian Grill, Camp Bow Wow, Hacienda Colorado, Elements Massage, and Village Inn, the list goes on.
Each TMAD team member brings Mad skills and a passion for helping our franchise owners grow and succeed. Check out the TMAD franchise team that’s making the Madness happen!
The Executive Team

Michael Haith

Michael Haith
Chief Executive Officer
Michael Haith’s role is to oversee Teriyaki Madness both at a corporate level and franchisee level. With almost 30 years of experience as a franchisee, franchisor, franchise investor and supplier, Michael has a unique perspective on what it takes to achieve success for entire franchise systems.
Qualifications
• Franchisee of Pour La France! Catering
• Managing partner of Maui Wowi Hawaiian Coffees and Smoothies.
• Founded Franchise Sherpas, an incubator and investment firm devoted to the partnership and development of emerging franchisors
• Chairman-Mentor at Maui Wowi Hawaiian Coffees & Smoothies, Franchise Sherpas, Doc Popcorn, Kidcreate, and Raintree Franchise Sales Agency
• Investor in start-up franchises
• Owner of Teriyaki Madness

Erin Hicks
PRESIDENT

Erin Hicks
Chief Operating Officer
Erin Hicks provides the leadership, management, and vision necessary to ensure that Teriyaki Madness has the proper operational controls, administrative and reporting procedures. She also ensures the correct people and systems are in place to effectively grow the organization and to guarantee financial strength and operating efficiency.
Qualifications
• Executive Vice President at Maui Wowi Hawaiian Coffees and Smoothies

Jodi Boyce
Chief Marketing Officer

Jodi Boyce
Chief Marketing Officer
Jodi Boyce’s role at TMAD includes overseeing the Marketing Team of eight and touching anything related to the brand, including defining the brand voice, personality, supporting programs and overall national branding efforts.
Qualifications
• Vice President of Marketing at Smashburger
• Senior Director of Marketing at Quiznos
• Hotdogger and driver for Oscar Mayer Wienermobile

Bill Bishop
Chief Financial Officer

Bill Bishop
Chief Financial Officer
Bill Bishop, CFO, leads TMAD’s Finance, Accounting and IT departments. His teams focus on ensuring that TMAD’s financial reporting is accurate both at a corporate and franchisee level and on developing analyses and reports on key operating metrics and trends, many of which are then shared with TMAD’s franchisees.
Qualifications
• Partner with Grant Thornton
• Global Accountant at Grant Thornton
• Member/Treasurer of Southeast Franchise Forum (largest Franchise Business Network of the International Franchise Association)
Development

Alison Satriana
Vice President of Development

Patrick Pounders
Executive Director Franchise Development

Matt Gosselin
Senior Development Coordinator

Nate Weitl
Development Coordinator

Jenna Karl
Development Marketing Coordinator
Marketing

Liz Worley
Sr. Director of Digital Marketing

Max Weber
Lead Designer

Erik Roby
Sr. Director of Brand Marketing

Rachael Ozier
R&D Senior Project Manager

Prasan Sathyan
Local Shop Marketing Manager

Yasmin Mookerdum
Senior Digital Marketing Specialist

Steve Sezwick
Finance & Analytics

Michelle Johnson
Vice President of Finance

Aunna Macias
Manager of Integrations & Technology

Steve Becker
Vice President of Accounting

Dylan Mayo
Integrations & Analytics Associate

Tim McCarthy
Senior Accountant

Jordan Sander
Financial Analyst

Isaias Aguirre
AP & GL Accountant

Chris Ryan
Operations Analyst
Franchise Relations

Shanlee Kasson
Executive Vice President of Operations Integrations

Keith Jacobs
Office Coordinator

Randy Cowling
Senior Manager of Communication & Training

Karli Workman
FranConnect Intern

Stacy McCormack
Operations Service Manager

Karen Barrios
Director of Legal Operations

Tess Collins
LMS Administrator
Supply Chain

Zane Paschal

Ben Pratt
Distribution Manager
Real Estate, Design & Construction

Beth Steeler
Director of Real Estate Development

Veronica Reyes
Design Manager

Chad Boche
Construction Manager

Kristin Simpson
Real Estate Manager
Operations, Training & Business Coaches

Shawn Roach
Coach

Andre Colon
Franchise Business Coach

Greg McCollum
Business Coach

Brandon DeLeon
Field Training

Sheldon Bailey
Franchise Business Coach

Kevin McCarthy
Executive Vice President of Shop Operations

Randy Thompson
Senior Field Training Manager

Tanner McCarthy
Opening Trainer

Shari Goudie
Opening Trainer

Jacob Miller
Opening Trainer

Galen Sullivan
Director of Franchise Operations

Lisa Simmons
Opening Trainer

Issac Morales
Opening Trainer

Tom Morel
New Shop Opening Trainer

Shelley Howard
Training General Manager